Return Policy
Last updated:
Scope and Geographic Applicability
This Return Policy applies to orders placed through the website of Xephylarvorl, based in Ireland. It covers dietary supplement products (Artenvex and related items) sold to customers in Ireland and the European Union.
Operator
Xephylarvorl
124 Oliver Plunkett St, Centre, Cork, Ireland
Right of Withdrawal
Under EU consumer law, you have 14 days from receipt of goods to withdraw from a purchase without giving a reason. You must inform us of your decision within this period.
Return Conditions
Products must be returned unopened, in original packaging, and in resaleable condition. For hygiene reasons, opened dietary supplement packaging cannot be accepted for return.
Refund Process
Once we receive and inspect the returned item, we will process your refund within 14 days. Refunds will be made via the original payment method. Return shipping costs are the responsibility of the customer unless the product was faulty or incorrectly supplied.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us immediately. We will arrange a replacement or full refund including return shipping.
Contact
To initiate a return: info@xephylarvorl.world | contact@xephylarvorl.world | support@xephylarvorl.world | help@xephylarvorl.world
Return address: 124 Oliver Plunkett St, Centre, Cork, Ireland